Craft guidelines
Natural variations in bamboo fiber hue, node spacing, and tactile grain are inherent to our hand-split botanical craft. Every cane reacts individually to seasoning, meaning no two lampshades share an identical shade or texture. These variations celebrate the natural origin of the material rather than serving as structural flaws.
Customer contact and shipping details remain strictly private and are never shared with outside parties. In the event of transit damage, report incidents within 48 hours of delivery with photographic evidence to receive complimentary replacement parts or a full exchange.